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ONLINE HELP 1. How do I install the RecordNRip™ application? In order for the application to work, you need to install it on your computer. Only saving it on your computer is not enough. Therefore, please double-click on the file "setup.exe" which you have saved on your computer. This will then initiate the installation program and from there you can install our software. Then go to Start -> Programs -> RecordNRip™ in order to launch the application. top 2. I have successfully installed RecordNRip™. What do I do now? RecordNRip™ was designed to work transparently with any streaming audio that you want to record. How this works for instance, is quite simple. Just open up your favorite online radio station, and when you find the track you want to record hit 'RECORD'. Our program will split the track once it changes to the next track, all you need to do is click 'STOP' when you want to finish up recording. top 3. I get errors when I use RecordNRip™. Why? They are caused by some Adware/ Spyware program installed on your computer. Please try to scan your computer with Adaware which you can download for free from Lavasoft. Additionally you can use the Kill All Spyware application. top 4. What exactly is RecordNRip™ application doing? RecordNRip™ captures the streaming audio through your favorite music player and encodes the audio into the popular 'mP3' format. top 5. Does RecordNRip™ help me get my Internet connection back to the full speed? No, unfortunately RecordNRip™ was not designed to improve your internet connection. top 6. Do I need some kind of special computer to run RecordNRip™? No special computer is needed in order to be run RecordNRip™ , the minimum system requirements that must be met prior to downloading and installation are as follows: 7. How do I uninstall "RecordNRip™" from my computer? Go to Start -> Settings -> Control Panel -> Add/Remove Programs, select "RecordNRip™" and press "Remove". top 8. Do you offer customer support? Yes. Please let us know which problems you encountered with our software, so we can assist you. We can be reached at: support@RecordNRip™.com / top 9. How much does RecordNRip™ cost? The cost of our software is only $39.95. In order to download, you need to go to http://www.RecordNRip™.com/dwl.html and choose your preferred payment method. 10. What do I do if I close the RecordNRip™ application and it ends itself with an error message? In case this happens, we recommend shutting everything down, and restarting your computer. Please email us if the problem happens again, with the exact error message so we can investigate and help you out with a solution to the problem. |
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